Hamilton Island Re-opening update

Hamilton Island Re-opening update

Hamilton Island is looking forward to welcoming guests back to the island from 8 April, 2017.

The impact of the cyclone has resulted in damage to vegetation and the facade of the Island, however no significant structural damage has occurred to any of the hotels and resorts due to their construction to the highest cyclone safety ratings.

Following a concerted clean-up effort,  Hamilton Island is looking forward to welcoming guests back to the Island on April 8th.  Such an amazing clean up has been achieved so far and the island is already starting to look her beautiful self again!

RESTAURANTS & BARS – From 8 April 

What restaurants will be open?

·       Manta Ray

·       Pool Terrace Restaurant

·       Sails

·       Marina Cafe and Deli

·       One Tree Hill

·       Popeye’s Fish and Chips

·       Marina Tavern

·       Bottle Shop

·       Ice Cream Parlour

·       TAKO (opening from 12 April)

·       Coca Chu at Outrigger (opening from 13 April)

·       Beach Club Restaurant (opening from 13 April for Beach Club guests only)

·       Bommie Restaurant (opening from 15 April)

Mariners and Romano’s Restaurants will be re-opened by 1 June.


ACTIVITIES – From 8 April

What activities will be on offer?

·       Hamilton Island Golf Club – ferry transfers will operate on a reduced service

·       Hamilton Island Air – offering scenic aerial tours, Reef and Beach by seaplane tour and Whitehaven Beach picnics

·       Spa wumurdaylin

·       Go-Karts

·       Quad Bikes for Kids

·       Climbing Wall

·       Beach Sports

·       Jet Ski Tours

·       Dinghy Hire

·       Tour Desk

·       Buggy Hire

·       Hamilton Island Watersports (fishing, jet boating, parasailing, water-skiing, tubing and Reef Ryder)

·       Renegade Fishing Charters

·       Ricochet Sailing

Please contact our Tour Desk on 07 4946 8305 for more specific information on the tours available and days of operation.

Which pools will be operational?

·       Bougainvillea Pool

·       Pool Terrace Pool

·       Beach Club Pool (Beach Club guests only)

Are the shops open?

·       Australia the Gift

·       Foots Sculptures

·       General Store

·       Post Office

·       Westpac Bank

·       The Hut

·       Floral Collections

·       Hamilton Island Designs

·       Trader Pete’s

·       Reef View Lobby Shop

·       Island Hair and Beauty

·       Pharmacy

Will there be tours to the Reef?

The tour operators are in the process of assessing the impact on the reef pontoon and moorings at various dive and snorkel locations in the fringing and outer reef. Further information will be available in the coming days following detailed assessment.

Will there be tours to Whitehaven Beach?

Cruise Whitsundays and Explore will be running a reduced schedule of tours to Whitehaven Beach. Please contact the Tour Desk on 07 4946 8305 for specific dates and tour availability.

Will the Sports Club and Gym be open?

The Sports Club is currently under renovation however we are in the process of finalising a new temporary location for gym equipment and to provide a selection of classes for guests. An update will be available in the coming days.

Will the Wildlife Park be open?

The WILDLIFE Hamilton Island Park is currently closed. A date for when it will re-open is dependent on the extent of renovations required and will be advised soon. We’re pleased to share that all of the animals are safe. The koalas have been transferred to Australia Zoo due to the fact that we don’t have enough food for them at this time. We look forward to welcoming them back to Hamilton Island once we can ensure they will have an adequate food source. The other animals are able to continue to live safely at the Wildlife Park in the care of the Wildlife Keepers.

Statement from Glenn Bourke, CEO, Hamilton Island Enterprises:

Over the past decade, Hamilton Island has become the ‘jewel in the crown’ of the Whitsundays region and one of Queensland’s most successful and well-known holiday destinations.

During the tenure of their ownership, the Oatley Family has invested over $600 million into building new infrastructure, improved resorts and world-class facilities for Hamilton Island. It is my intention to continue on with the Oatley Family’s vision for Hamilton Island and return to business as usual as quickly and efficiently as possible, in the wake of Tropical Cyclone Debbie.

The impact of the cyclone has resulted in damage to vegetation and the facade of the Island, however no significant structural damage has occurred to any of the hotels and resorts due to their construction to the highest cyclone safety ratings.

Following a concerted clean-up effort, we are looking forward to welcoming our first guests back to Hamilton Island on April 8th.

The properties on the Island will be operating at reduced capacity with the Reef View Hotel, Palm Bungalows and some holiday homes partially re-opening this weekend followed by the Beach Club which will welcome guests from April 13th.

Renovations for qualia which were scheduled to commence in July have been brought forward to commence immediately and qualia will re-open June 1.

I would like to thank everyone who has sent Hamilton Island messages of encouragement and support and would like to make special mention of our Airline partners, Virgin Australia, Qantas and Jetstar, who worked tirelessly last week to provide additional services to ensure guests were returned home safely and as quickly as possible.

Most importantly, I would like to thank our indomitable staff, for their dedication to our guests last week during the most difficult of times, their unwavering positive attitude throughout and the enormous personal and collective effort that is going into swiftly restoring Hamilton Island to the idyllic destination that it is.