 |
||
 |
 |
 |
|
||
|
|
|
|
|
Terms and ConditionsBookings/Payments A 20% deposit is required to secure and confirm your booking.
The balance of payment is due 30 days prior to the arrival date and is non-refundable and non transferable. The number of guests staying in each individual property is not to exceed the number booked. Once your deposit has been received, you will be sent a Booking Confirmation and Booking Details Form. The Booking Details Form is required to be completed and returned to us no later than 30 days prior to arrival. This includes a section required for a credit card to be listed for security against damages. Entrance to the property will not be permitted unless this section is complete. Minimum Booking Requirement Off peak periods: 3 night minimum booking requirement (except where otherwise specified for an individual property on the website) Bookings are accepted for less than 3 nights if the 3 night tariff is paid in full. Peak periods: 5 night minimum booking requirement. Bookings are accepted for less than 5 nights if the 5 night tariff is paid in full. Peak Periods:
20% Booking Deposit is non-refundable but is transferable to another date within the same property. Balance (due 30 days prior to arrival) becomes strictly non-refundable and non-transferable. The only exception is if the booking can be replaced. $100 cancellation fee applies. Travel Insurance is highly recommended. We reserve the right to cancel your booking if the balance is not received by the due date. Your deposit will be forfeited in this case. The properties are available from 2:00pm on the day of arrival and is to be vacated by 10:00am on the day of departure. Whilst every effort will be made to accommodate early arrivals and late departures, the only way to absolutely ensure early check-in or late check-out is to book an extra day. Arrival and Departure Valet Service All accommodation includes 1 x valet pick up and 1 x valet drop off. 1 x valet pick up or drop off constitutes the transportation of five guests plus luggage for the party. Any remaining guests can be collected by one of your party in your own buggy after reaching the property. Extra valet services can be arranged at an additional cost. We must receive your arrival and departure details at least 7 days prior to travel to avoid unnecessary delays. Breakages and Damages We appreciate that the property will be left in the condition presented on arrival. Breakages or damages not caused by normal wear and tear will be charged to your credit card if necessary. Please note that it is not our intention to charge for normal wear and tear such as the odd broken glass or mug. Telephone And Internet Charges Property phones are equipped with on island dialling only. Mobile phone reception is excellent on island and recommended. Access to off-island phone calls or dial up internet can be pre arranged for you. Call charges and $60 set up fee will be applicable. Wireless hotspots are available at the Resort Centre. Prior To Your Departure
Hamilton Island Resort Facilities Guests staying privately are welcome to use all resort pools. Your rate does not include the use of the resort watersport equipment or child minding facilities. These facilities are still available to guests staying in private accommodation; however an additional cost does apply. Complimentary Buggy Drivers of buggies must hold a current driving licence. Please note that any person driving the buggy will be fully legally and financially responsible for any damages incurred to the buggy, or caused by the buggy to other vehicles, to property, or to any other third parties. Drivers of the buggies do so at their own risk and they cannot hold the owners or their agents liable for any injuries or costs whatsoever. Be aware that the same alcohol and drug usage limitations for drivers that exist on the mainland are applied on the island. Full list of rules and regulations can be viewed on the Booking Form provided upon confirmation of booking. Liabilities No responsibility is taken for personal items left on the premises during or after departure. The Property Owners or their Agents do not accept liability for any injury, damage, loss, additional expenses and disruptions caused directly or indirectly by events, which are beyond our control. We do not accept liability for error omissions, default or negligence represented on our website. Whitsunday Holidays does not accept liability for changes made due to renovation, alteration and refurbishing of individual retreats. We endeavour to keep our website updated at all times. Please choose your property carefully as no refund or change of property will be possible once your booking is confirmed.
Terms and Conditions relating to use of this websiteDisclaimer Any material on this internet site is made available for the purpose of providing access to current information and is not provided as professional advice. Before relying on the material, users should obtain appropriate professional advice relevant to their particular circumstances to evaluate its accuracy, currency, completeness and relevance for their purposes. External Links If links are provided to other internet sites they are provided for the user's convenience and do not constitute endorsement of the information at those sites. We accept no responsibility for material contained in any site that is linked to this internet site. Third Party Views or Advice Material on this internet site may include or summarise views, standards or recommendations of third parties, or information supplied to us by other parties. Inclusion of such material is not an endorsement by us of that material and not an indication of our commitment to any particular course of action. |
|
Contact Us to discuss your next holiday in the Whitsundays and Hamilton Island Phone: 1300 653 997 International +61 434 004 029 |
