Pavillions 21

Great apartment and lovely location. Perfect for a family holiday

Hi, Just providing some feedback for Pavilion 21. We had a wonderful time at Hamilton Island, my favourite holiday destination. We were absolutely delighted with Pavilion 21, there was more than enough room for our family. It suited our elderly mother perfectly being on the ground floor. We particularly loved all the space, the high standard of accommodation, the more than adequate kitchen supplies, the buggy, our own little pool and lawn area. We loved the easy access to the marina and IGA. Initially I thought being so close to the airport might have been noisy but we barely heard the airplanes. We were thrilled with the accommodation and wouldn’t hesitate in returning and recommending to family and friends. We hope to return again. Thanks and kind regards, Helena Nutt

Hi Stacey, We had a truly lovely week and the apartment had everything we could need. The pool was so welcome and lovely to spend time in. We were so lucky with our weather too – not a drop of rain the entire week!! Please thank the owners for letting us rent their lovely apartment and the buggy was great fun and so handy for us to explore the island. We would love to be back! Kind regards Sue

Thanks so much – we have absolutely LOVED the apartment and our holiday. We will absolutely be booking again. Whitsunday Holidays has been incredibly prompt and helpful. Thank you. Melinda

The apartment was fantastic and if ever I return (it's on my list to visit again!) with a group I'll definitely be looking to book one of those ground floor apartments. Great location, perfect bedroom set up for us, loved being able to open the whole place up and the pool was a huge winner, especially with the nephews!! A huge shout out to Kristie and Clare who were amazing throughout the booking process, thank you! And thanks to Summer and (sorry I forgot our pick-up name!) for warm welcomes and departures. Loved loved loved the holiday and the island!!

Hello Whitsunday Team. Sorry for my late response, my email account has been down and now I'm surfing through 200 emails to reply. We had a fantastic time on our Whitsunday holiday (9th June - 16th June). Despite it raining nearly every day we had a ball. Of course staying at Pavillions 21 made the holiday (especially in the rain) so much more enjoyable. We snuggled up on the couch overlooking the harbor with a coffee and watched the rain fall. The kitchen was amazing in the way it was stocked. A big thank you to the owner of the property. My children have food allergies which means that I have to prepare all of their food. This has been a challenge in the past with limited cooking utensils when on holiday. I don't think that there was anything that the kitchen didn't have. The bedrooms were very spacious, which was terrific for our two wheelchairs guys. We also loved the very comfortable outdoor furniture and the options of seating on the patio. I had breakfast in all three areas, which had a very homely feeling to it indeed. Most importantly, the apartment had enough entertainment in it to keep a 4 year old, a 6 year old and a 9 year old amused in the wet weather. Oh, and I loved the stocked bookshelf. I can't remember that being mentioned in the paperwork, but if it isn't, it would be a great idea to let people know. I did take several books with me to read to the kids at night, but they just wanted to select their own from the shelf - perfect. That was a most impressive touch, as too was the jig-saw puzzle which kept us all busy!!! Look, if I had to mention one thing that was missing that I would have liked to have had, it would have been some pegs. Our husbands raced in the outrigger paddling event and they put their wet gear on the racks provided, however due to the wind and the rain they kept blowing off. But if a bucket of pegs is all that we could fault, then tell the owner they are doing extremely well. That was, by far the best family holiday that we have had to date. We are off to the UK next year, so I'm not sure if we will be at the Hamilton event, however in future years, we would love to stay at Pavillions 21 again. Your might also wish to mention on the website how wheelchair friendly the apartment is. When we did a search for apartments, it was really difficult to tell which ones had stairs or a lift, or flat inside the space. That could be a great selling point for wheelchair clients. Also, I would just like to mention the great service that we had from the Whitsunday Team. We were kept up-to-date and informed of specifics on the island which was a fantastic help. The lady that collected us at the airport was FANTASTIC. We had so much luggage for the paddling event and she was great at helping us to our apartment and settling in. I'm so glad that I selected to go with your company and Pavillions. Seven other people's experiences were counting on my decision and I'm happy to say that nobody was disappointed! Cheers Sarah